5 Communication Skills to Improve Employee Retention
Posted on July 15, 2021
As a practice owner, you know the key to an excellent patient experience is first establishing excellent communication with your team: making…
>> Read MoreWhat Dentists Need to Know About Leading Hygiene Right Now
Episode Description:
Understanding how to improve your hygiene team can greatly impact your patients and practice. On this episode of Dentistry’s Growing with Grace, Grace Rizza sits down with Rachel Wall of Inspired Hygiene, to discuss the importance of strengthening your hygiene team.
We discuss how leading a hygiene team is different now than it was 6 months ago, and how dentists can identify systems that have broken down. Now is a great time to refine and elevate hygiene protocols and learning how to escape the dark "prohpy tunnel."
In this episode we:
- Discuss the dentist’s critical role in the recovery of the hygiene department
- Outline the elements of a hygiene exam that may be missing right now and how that affects the health of patients and practice
- Share leadership and communication tips for keeping your hygienists engaged and positive
About Rachel Wall
As an international speaker, coach and owner of Inspired Hygiene, Rachel has guided thousands of dental professionals to elevate their hygiene services and systems while driving profits to the bottom line and developing empowered, engaged hygienists. Rachel draws from 30 years of experience as a hygiene profitability coach and clinical hygienist to deliver to-the-point interactive workshops and coaching programs. She is a past recipient of the Dental Excellence Award from DrBicuspid.com for “Most Effective Dental Hygienist Educator” and has been named one of the Top 25 Women in Dentistry by Dental Products Report. Her book “Return on Hygiene” has been called the Hygiene Benchmark Bible and used by dentists all over North America to uncover the true potential of their hygiene teams.
About Grace Rizza
Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,000 businesses to new levels of success.
In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting and the Greater New York Dental Meeting.
Grace was recently selected as a 2019 Honoree at the Daily Herald Business Ledger’s Influential Women in Business Awards.
