5 Communication Skills to Improve Employee Retention
Posted on July 15, 2021
As a practice owner, you know the key to an excellent patient experience is first establishing excellent communication with your team: making…
>> Read MoreThriving Through Mindset
Podcast Description:
In this Dentistry’s Growing with Grace event, Grace Rizza sits down with Dr. Nathan Coughlin of Thrive Dental & Orthodontics. In this interview, we discuss the hidden lessons that can be found in every step.
In this episode, Grace Rizza and Dr. Nathan Coughlin discuss:
- Hidden lessons that you learn along the way.
- Learning how to operate a practice from the ground-up
- Various management styles and the value of knowing your numbers
Meet Dr. Nathan Coughlin:
From childhood, Dr. Nathan was a gifted scholar, a talented athlete, and a strong leader. He was MVP and captain of the Men’s Basketball Team at the University of Alberta and Grant MacEwan College, and was named Two-time Academic All-Canadian, one of the highest awards a university athlete can receive.
After graduating with honors, he went on to the University of Southern California School of Dentistry where he met his wife, Christine. There, he continued to achieve academic success and scored in the top four percent in the nation on the Dental Board Exam, making him a top candidate for Orthodontic Speciality.
During his time at USC, Dr. Nathan served in third world countries like Honduras, where he and his dental team provided dental care to underprivileged communities. He also co-founded the Student Professionalism and Ethics Club at USC, where students are provided a platform to discuss ways to improve the ethics and professionalism in Dentistry.
Meet Grace Rizza:
Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.
In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting and the Greater New York Dental Meeting.
