5 Communication Skills to Improve Employee Retention
Posted on July 15, 2021
As a practice owner, you know the key to an excellent patient experience is first establishing excellent communication with your team: making…
>> Read MoreUnlocking Success in a Fee-for-Service Dental Practice
Podcast Description:
In this Dentistry's Growing with Grace event, Grace Rizza sits down with Dr. Delaney Spaulding for an insightful discussion on dropping insurance participation and embracing a fee-for-service approach in the dental industry. Discover the challenges encountered and the repercussions of patient attrition throughout this transformative process. Prepare yourself for an engaging conversation packed with valuable insights and practical tips to help dentists grow their practices and lead with positivity.
Meet Grace Rizza:
Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,500 businesses to new levels of success.
In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting, The Hinman Dental Meeting and the Greater New York Dental Meeting.
Meet Dr. Delaney Spaulding:
Dr. Delaney Spaulding is the proud owner of Ross Bridge Dentistry, which has been serving the Hoover community for over a decade. Dr. Spaulding is a graduate of the University of Georgia with a Bachelor of Science in Biology. She pursued her dream of becoming a dentist at the Henry M. Goldman School of Dental Medicine, where she earned her Doctorate of Dental Medicine. She is an active member of the American Dental Association and the Alabama Dental Association.
Dr. Spaulding enjoys making a positive impact on the lives of patients and makes sure to put a smile on the faces of everyone she encounters. According to her, “I care genuinely about my patients and their health.” I want to ensure that their treatment plan is comprehensive and thorough. I listen carefully to find out what the most important goal is for each of my patients.” Dr. Spaulding is dedicated to ensuring Ross Bridge Dentistry offers the best patient experience possible. She genuinely cares about each patient and treats them as if they were part of her family.
