5 Communication Skills to Improve Employee Retention
Posted on July 15, 2021
As a practice owner, you know the key to an excellent patient experience is first establishing excellent communication with your team: making…
>> Read MoreEmployee Engagement
Episode Description:
Employee engagement is crucial for retention. In this Dentistry’s Growing with Grace event, Grace Rizza sits down with Dr. David Maloley of Relentless Dentist, to discuss the new age of employee engagement.
In this event we discuss:
- The problems with the traditional "carrot and stick" motivation strategies
- Why psychological safety is so important
- What can keep a dentist from delegating effectively
About Dr. David Maloley:
Dr. David Maloley is an author, speaker, podcaster, and executive coach. He helps ambitious dentists increase income while reducing work and worry.
About Grace Rizza:
Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,000 businesses to new levels of success.
In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting and the Greater New York Dental Meeting.
Grace was recently selected as a 2019 Honoree at the Daily Herald Business Ledger’s Influential Women in Business Awards.
