5 Communication Skills to Improve Employee Retention
Posted on July 15, 2021
As a practice owner, you know the key to an excellent patient experience is first establishing excellent communication with your team: making…
>> Read MoreBenefit of Remote Team Members
Episode Description:
Are you lacking a strong support system for your team? On this episode of Dentistry’s Growing with Grace, Grace Rizza sits down with Brenda McNulty of Support DDS, to discuss how to enhance your practice with a remote team member.
On this episode, we discuss:
- How remote team members can be used in any practice
- The substantial return on investment from using remote team members
- The befits of utilizing dedicated team members opposed to a service
About Brenda McNulty
Brenda McNulty has over 27 years of dental experience and is currently an Efficiency and Profitability Coach for Support DDS. Brenda brings a depth of knowledge from both the clinical and the business side of dentistry. Brenda’s expertise is helping teams work smarter not harder by simplifying the everyday tasks that occur in dental practices. Brenda creates increased profitability by establishing systems for practices that focus on the talents of each team member. Prior to accepting the position with Support DDS, Brenda has provided dental coaching with consulting and has been seen speaking on her expertise from the podium at several major dental events. Her passion for the dental profession continues to propel her forward as a key expert for dentists and teams looking to pursue more successfully their ideal practice vision.
Outside of dentistry, Brenda’s passion is her faith, family, giving back and volunteering. She has 5 children and one grandson who calls her Nana. Brenda is very active with veteran’s organizations especially the Navajo Code Talkers from World War II. She has been one of the organizers of Navajo Code Talker Day since 2006 and is proud to have been declared an honorary Navajo by the Navajo Code Talker Association. Brenda McNulty is also the Chairman of the Board for the Smile Foundation, a Non-Profit Missions program bringing dentistry to children in Mexico.
Brenda is a member of the American Academy of Dental Management Consultants and Speakers Connection Network
About Grace Rizza
Grace Rizza is the CEO and founder of Identity Dental Marketing, which serves practices nationwide with ethical, effective marketing solutions. Today the company has helped to propel over 1,000 businesses to new levels of success.
In her tenure as a business owner, Grace has authored countless industry-specific articles, podcasts, and blogs. She has spoken at dozens of dental meetings, including the Chicago Dental Society Midwinter Meeting and the Greater New York Dental Meeting.
Grace was recently selected as a 2019 Honoree at the Daily Herald Business Ledger’s Influential Women in Business Awards.
